四級英語投訴信句型
英語四級作文必背範文:投訴信
Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated.You demand the store to send a representative to check it up.
Write your letter in no less than 150 words.Do not sign your own name at the end of the letter; use Li Ming instead.You do not need to write the address.
June 23, 2007
Dear Sir or Madam,
I』m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.
Frankly speaking, Sun Appliance has always been my favorite.On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang.The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night.Worse still, the cooling system didn』t work well and the machine began to leak recently.Its poor quality ruined almost all my previous impression toward your procts.
I strongly suggest that a repairman or a service engineer should be sent to my home without delay.I wonder if you could pinpoint the exact cause of the malfunction as soon as possible.If you can』t, I am afraid that I will request for full amount of refund or a new air conditioner.
I would appreciate all your assistance in this matter.If you have any questions, please don』t hesitate to contact me.Look forward to your reply.
Yours Sincerely,
Li Ming
英語四級作文必背範文:表比較
1.The advantage far outweigh the disadvantages.
2.The advantages of A are much greater than those of B.
3.A may be preferable to B, but A suffers from the disadvantages that...
4.It is reasonable to maintain that ...but it would be foolish to claim that...
5.For all the disadvantages, it has its compensating advantages.
6.Like anything else, it has its faults.
7.A and B has several points in common.
8.A bears some resemblances to B.
9.However, the same is not applicable to B.
10.A and B differ in several ways.
11.Evidently, it has both negative and positive effects.
英語四級作文必背範文:表原因
1.A number of factors are accountable for this situation.
A number of factors might contribute to (lead to )(account for ) the phenomenon(problem).
2.The answer to this problem involves many factors.
3.The phenomenon mainly stems from the fact that...
4.The factors that contribute to this situation include...
5.The change in ...largely results from the fact that...
6.We may blame ...,but the real causes are...
7.Part of the explanations for it is that ...
One of the most common factors (causes ) is that ...
Another contributing factor (cause ) is ...
Perhaps the primary factor is that …
But the fundamental cause is that
英語四級作文必背範文:表後果
1.It may give rise to a host of problems.
2.The immediate result it proces is ...
3.It will exercise a profound influence upon...
4.Its consequence can be so great that...
英語四級作文必背範文:表舉例
1.A good case in point is ...
2.As an illustration, we may take ...
3.Such examples might be given easily.
4....is often cited as an example.
英語四級作文必背範文:表證明
1.No one can deny the fact that ...
2.The idea is hardly supported by facts.
3.Unfortunately, none of the available data shows ...
4.Recent studies indicate that ...
5.There is sufficient evidence to show that ...
6.According to statistics proved by ..., it can be seen that ...
12.People used to think ..., but things are different now.
13.The same is true of B.
14.Wondering as A is ,it has its drawbacks.
15.It is true that A ..., but the chief faults (obvious defects )are ...
Ⅱ 英文書信書寫格式
英文書信格式及範文
一、 英文書信的結構
二、 書信作文的出題形式和寫作要領
三、 書信作文練習及其參考範文
書信是重要的交際工具。英文書信分為兩大類:公務信件和私人信件。公務信件是單位與單位或單位與個人之間來往的書信,可能是推薦信、求職信、入學申請書、邀請信,或詢問、答復、反映意見(如投訴信)等的信件。私人信件是指親戚朋友之間的通信。這兩類書信各有自己的格式。一般說來,私人信件不拘形式,信文多用手寫,也可列印;公務信件要求比較嚴格,必須遵循一定的格式,信文一定要列印。
第一節 英文書信的結構
英文書信一般由以下六部分組成:信頭、信內地址、稱呼、正文、結尾、簽名。
5.1.1 信頭(Heading)
信頭是指發信人的地址和日期,通常寫在第一頁的右上角。行首可以齊頭寫,也可以逐行縮進寫。地址的書寫順序由小到大:門牌號、街道、城市、省(州)、郵編、國名,最後寫發信日期。私人信件一般只寫寄信日期即可。例如:
123 Tianhe Road
Tianhe District
Guangzhou 510620
Guangdong Province
P. R. C.
Jan. 8, 2010
5.1.2 信內地址(Inside Address)
信內地址要寫收信人的姓名和地址。在公務信件中要寫明這一項,在私人信件中,這一項常常省略。該項寫在寫信日期下一行的左上角,格式與寄信人地址一樣。
5.1.3 稱呼(Salutation)
稱呼是對收信人的稱謂,應與左邊線對齊,寫在收信人姓名、地址下面1-2行處。在稱呼後,英國人常用逗號,美國人則常用冒號。在私人信件中可直呼收信人的名字,但公務信件中一定要寫收信人的姓。大部分信件在稱呼前加「Dear」。如:
Dear Professor/Prof. Bergen:
Dear Dr. Johnson,
對不相識的人可按性別稱呼:
Dear Sir: 或Dear Madam: Dear Ladies。
如果不知收信人的性別則可用Dear Sir or Madam:
5.1.4 正文(Body of Letter)
正文是書信的主體。與中文信件不同的是,英文書信的正文的開頭不是先寫一些問候語,再闡明寫信的目的,而是直接說明寫信人的身份及寫信的目的,然後提出寫信人的情況、想法或要求,並加以必要的解釋或說明。英文書信陳述目的時,應該直截了當,意思明確,層次清楚,言簡意賅。
書信正文的第一句話或第一段,通常被稱為起首語。一般說來,人們習慣用一些客套的寫法作為書信正文的起始,即先將對方來信的日期、主題加以簡單描述,以便使對方一看便知該信是回答哪一封信的。如果是第一次給別人寫信,也可用開頭語作必要的自我介紹,並表明自己寫信的主要目的。
5.1.5 結尾禮詞(Complimentary Close)
公務信件的結尾禮詞包含兩部分:發信人的結尾套語與署名。結尾套語寫在簽名上面一行,第一個字母要大寫,套語結尾後面要加逗號。在公務信件中,發信人常用的結尾套語有:
Yours truly, Yours sincerely, Respectfully yours, Cordially yours, Yours cordially等。
私人信件中,發信人常用的結尾套語有:
Sincerely yours, Lovely yours, Your lovely, Your loving son/daughter等。
5.1.6 簽名(Signature)
寫信人的簽名常位於結尾禮詞正下方一二行。除非是給很熟悉的人寫信,簽名一般須寫出全名。簽名常常較潦草,不易辨認,因此在簽名的正下方須列印出全名。
第二節 書信作文的出題形式和寫作要領
1990年到2002年1月之間的四級考試作文題中,書信作文共出現兩次(2001年6月和2002年1月)。下面,我們先來看看2001年6月四級考試的作文題:
Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Zhang Ying. Write a letter to Xiao Wang, a schoolmate of yours who is going to visit you ring the week-long holiday. You should write at least 120 words according to the suggestion given below in Chinese:
1. 表示歡迎
2. 提出對度假安排的建議
3. 提醒應注意的事項
A Letter to a Schoolmate
June 23, 2001
Dear Xiao Wang,
__________________________________
__________________________________
__________________________________.
Yours,
Zhang Ying
從上面的例子可見,書信作文不僅給出正文部分的內容的提綱,而且還給出書信各部分的結構的框架。也就是說,我們只要考慮如何表達提綱部分的內容,而不用考慮書信的結構。
在寫書信作文時,首先要把書信正文的提綱內容細化,擴展成更細的英文提綱,然後用簡潔、明了、禮貌、正確和得體的語言表達出細化了的提綱內容。例如前面的那封信就可以列出下面的提綱:
Topic: A Letter to a SchoolmateQuestion: What are the holiday arrangements and points for attention?
Outline:I. Extending my welcomeII. Holiday schele1. 1st day – campus2. 2nd day – the art gallery & music hall3. 3rd day – mountain climbing4. next 3 days – other places of interest (Swan Cave, Golden Lake …)5. Last day -- departureIII. Points for attention1. Train number & time of arrival2. SunglassesIV. Looking forward to seeing you.Introction Body 1Body 2Conclusion
範文:
A Letter to A Schoolmate
June 23, 2001
Dear Xiao Wang,
I』m very glad to learn that you』re going to visit me ring the week-long holiday. My parents will also be happy to see you again. I am sure you will enjoy every minute here.
I have arranged our schele for the holiday as follows. On the first day you arrive, I』ll show you around our campus. On the second day, we』ll visit the art gallery and the music hall. Next day, we』ll climb a hill in the northeastern part of the city. On the top of the hill, we can have a wonderful bird』s eye view of the city. During the next three days, we』ll make some short trips to some places of interest nearby, such as the Swan Cave, the Golden Lake, etc. On the last day, I』ll see you off at the railway station.
Please remember to call and tell me your train number and time of arrival so that I can meet you at the railway station. By the way, it』s very hot here and we have a lot of sunshine, so don』t forget to wear you sunglasses.
I』m looking forward to seeing you soon.
Sincerely yours,
Zhang Ying
寫信日期稱呼正文第一段:表示歡迎正文第2段:活動安排第一天的安排第二天的安排第三天的安排第4-6天的安排第七天:送行正文第三段(注意事項): 注意事項一注意事項二結束語結尾禮詞簽名
上面舉的是私人信件的例子,下面我們再來看一封投訴信(Letter of Complaint)。
投訴信的目的是為了讓收信人讀信後同情你的遭遇,解決你所遇到的問題。所以寫投訴信時應該實事求是地反映情況,注意措辭,不使用過多的諷刺或責備的語言,也不要因為發泄怒氣而離題,以避免引起收信人的不信任或反感。
一般而言,投訴信包括以下內容:提出要求和理由;解釋詳細的情況;把請求具體化以及希望收信人採取行動的日期等。例如:
September 1, 2001
Dear Sir or Madam:
I』m writing to complain about a typewriter I bought seven months ago.
In February of 2001 I bought a Jones Typewriter, Portable Special Model, at ABC Store, I had used it only a few days when the space bar broke.
I took it to a local shop, they told me it was factory defect and suggest I take it back to ABC. ABC accepted the machine and sent the part in. I waited three months, and since your company did not send a replacement, they let me have the space bar from another typewriter.
Now, six months later, it has broken again. I took it back to ABC. They are no longer carrying your typewriter, but they assured me that the guarantee is still good and suggested that I write you for further instructions as to what steps to take.
I will appreciate anything you can do to help us on this matter.
Respectfully,
(Signature)
James Bergen
寫信日期 稱呼正文第一段:表明寫信的目的正文第二段:具體說明購買產品的時間、地點及出現的問題第三段:說明嘗試的解決方法 第四段:說明嘗試的解決方案無效,請求幫助結尾禮詞簽名列印的姓名
這是一封態度冷靜、措辭有理、有節的投訴售後服務不周的信。由於這類信涉及經銷商(廠家)和賣方,因此,投訴信中寫明了以下詳細的情況:
1) 購物的時間:In February of 2001
2) 購物地點: at ABC Store
3) 產品型號:Jones Typewriter, Portable Special Model
4) 使用時間:I had used it only a few days;six months later
5) 主要問題:The space bar broke
6) 產生問題的原因:factory defect
7) 為什麼向你方反映:
They are no longer carrying your typewriter, but they assured us that the guarantee is still good and suggested that I write you for further instructions as to what steps to take. (商店已沒有貴公司的打字機,但他們讓我相信,保修卡仍有效,並建議我寫信給貴公司以尋求解決辦法)
此外,寫信人還用了禮貌的結束語:
I will appreciate anything you can do to help us on this matter. (貴公司在這件事上給我的任何幫助都將令我不勝感激)
小結:1)英文書信的結構;2)書信作文的出題形式;3)書信作文的寫作要領。
下面我們進行寫作練習。我將給大家一個作文題,請大家根據這一講的內容,在30分鍾內完成。大家在寫作的過程中要注意審題,考慮文章的結構、採用的起首語和結束語等。
練習五:
Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Xiao Li. Write a letter to Xiao Zhang, a roommate of yours who is a heavy smoker. You should write at least 120 words according to the suggestion given below in Chinese:
1. 吸煙已成為宿舍的一大問題
2. 吸煙的危害
3. 建議戒煙
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________.
Yours sincerely,
Xiao Li
參考文章:
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
Recently I have noticed that you have been smoking heavily, which is becoming a serious problem. As long as you are in, our bedroom is filled with that terrible smell. The ashtray always overflows with cigarette butts.
Your are ruining your health, destroying brain cells which can never be replaced, not to mention the damage to your lungs and windpipes. Smoking, especially heavy smoking, correlates highly with lung cancer. It is possible that you'll be caught up with it. I'm not scaring you. Besides, smoking is also harmful to the health of our roommates and the friendship among us. The roommates avoid being in the bedroom for fear of being polluted. As a result, the brotherhood among roommates is graally fading.
If I were you, I would try to get rid of the bad habit. It is not difficult to break away from it if you are really determined to quit. Remember 'Where there is a will, there is a way'. I will always be there to help, if you need.
Yours sincerely,
Xiao Li
英語四級考試英語四級書信寫作常用套句
It is so great to hear from you again.
It is a great pleasure for me to …
With great delight I learned that …
I must apologize for not writing to you sooner.
建議:
In my experience, it seems that _______ would make sense in your situation
In my opinion, it would be wise for you to take the following actions:
感謝:
I truly appreciate your kindness.
Thank you from the bottom of my heart for...
道歉:
I apologize most sincerely for...
I am so sorry to have put you through so much trouble...
邀請:
We would be honored to have you there with us...
I will cover all the expense involved.
抱怨:
I very much regret to have to inform you that...
We will appreciate your willingness to make up for the loss
I hope that the above situation will be improved as soon as possible
咨詢:
I would like to request some information about...
Should I need to send further materials, please let me know.
求職:
In anwser to your advertisement www.cet4v.com a post as … in your office.
I hope I may be granted an interview…
Ⅲ 英語作文 給超市經理的投訴信
必背模版句型
I am writing to make a complaint about...
我寫信是為了投訴……
I am most reluctant to complain, but...
我非常不願意投訴,但……
One annoying aspect of your service is...
你們的服務項目中一個令人不滿的地方是……
I have been pleased with your services for years, but now I feel very disappointed.
多年來我一直很滿意你們的服務,但現在我非常失望。
I would like to draw your attention to the problem/fault...
我想讓您知道這個問題/錯誤……
I am writing to inform you that I find... unsatisfactory.
我寫信是為了告訴你我發現……令人非常不滿意。
I wish to express my dissatisfaction/disappointment about...
我想表達我對……的不滿/失望。
It would be highly appreciated if you could...
如果你能……我將萬分感謝。 I trust you will take my complaints seriously and...
我相信你會認真對待我的投訴,並且……
I hope you will give e attention to this matter.
希望對此事你能給予足夠的重視。
I would like to get this matter settled by the end of this month.
我希望能在月底解決這事。
I could not be more satisfied if you can kindly...
如果你能……我將會非常滿意。
I would appreciate it very much if you could...
如果你能……我將非常感謝。
親愛的先生、女士:
我寫此信是要就我2007年8月25日從你們在菲利普大街上的商店裡購買的一件羊毛衫進行投訴的。
Dear Sir or Madam,
I』m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.
我最近按照標簽上的說明用冷水洗了這件羊毛衫,然而,當我將它從洗衣機里取出時,這件衣服卻變形了,再也不合身了。
I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.
我上周二(6月21日)打電話到店裡,是與一位叫Morris先生的部門經理講的,他電話里很是無禮,告知我說因為這件衣服是降價購買的,因此不能退換。對此,我深感不滿,因為我多年來一直是貴店的忠實顧客,在此事件之前,從來沒有過任何投訴。因此,我對受到如此待遇深感失望。
I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.
然而,我的要求並不高。如果你們能夠給我退換一件,或者為我辦理退費,怎麼方便就怎麼辦,我都會非常滿意的。
期盼收到您的答復。
您真誠的
Kenny Gao
I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.
I look forward to hearing from you soon.
Yours truly,
Kenny Gao
Ⅳ 有哪些好的四級英語作文模板呢
您好,總所周知作文是四六級考試的第一項,答題時間是固定的30分鍾,過了30分鍾就不能答題了。雖然30分鍾不算多也不算少,但是不做准備想要在臨場發揮的情況下拿到好的分數,基本上是不可能的。所以接下來我就分享一些作文的學習技巧。
背結構不要被全文
四級作文題型就固定的那麼幾個所以平時練習時只要背好固定的模板,到時只需在草稿紙上稍微寫一下模板,根據題目套用就行。
背句子不要被全文
一篇四級高分作文一共也就十幾句,所以當你背好固定的句式後,到後面你自己要想的句子也就寥寥幾句,所以想要高分一定要背好句子。接下來我也分享一下我收藏的好句子。